In response to the COVID-19 pandemic, PCSSS will be offering Telehealth services to our clients. Clients who prefer to stay at home can continue receiving counseling services uninterrupted through Telehealth visits. Clients who are particularly vulnerable because of existing medical conditions are encouraged to meet with your counselor via Telehealth.
We are highly recommending that clients discuss this option with their counselors and to consider it in earnest—regardless of age and physical health. These virtual visits will maximize the responsibility each of us has to practice social distancing. As reported, this tactic can help contain the spread of COVID-19. For specific recommendations and up-to-date information, please visit www.cdc.gov.
Health insurances are now covering this service, which includes online formats that allow for both audio and video conferencing, as well as over-the-phone sessions. During these unprecedented times, counselors will be using their own discretion in responding to this pandemic and will be working cooperatively with you to determine a plan moving forward.
In the service of that, we ask for your continued patience and flexibility during this time, as circumstances will likely continue to change and have an impact on our response and protocol.
Should you and your counselor decide to continue meeting at one of our offices, please know that we are making every effort to keep our offices as safe as possible based on CDC recommendations intended to limit the spread of COVID-19. For instance, we quite frequently wipe down doorknobs, faucets, and other surfaces in common use. We also have hand sanitizer available in our waiting rooms and offices. And, our offices are professionally cleaned regularly.
Thank you for your understanding and for your intention to help bear this social responsibility on behalf of our local communities and the world at large.