To begin your journey in therapy, the first step is to complete an activity called an "intake". This process collects basic information about you, and why you are seeking counseling.

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From there, our intake team members connect you with a counselor in our practice. You can begin your intake process in two ways:

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Online

Starting your intake process online is quick and easy with our online form. 

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By Phone

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Schedule a Call

You can schedule a time for a call back with our intake team that works best for you. We'll give you a call at the time you indicate and get the process started!

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Leave us a Message

If you'd rather get started via phone, you can dial our office line at +1-781-826-0011 and choose extension number 112. You'll share your contact information there, and a member of the intake team will return your call as soon as possible to complete your intake.

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What happens after that?

Once you have completed the intake step, your information is shared with the counselors in our practice. Each counselor has their own strengths and areas of interest (you can read about them here) and pending availability on their schedule for new clients, you'll hear from a counselor and set up an introductory call. 

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Once you've met with your counselor you'll complete standard paperwork online, and then schedule your first session directly with your counselor. 

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Important things to remember:

• Sharing your information with us as part of the intake process does not mean that you become a client immediately. It is the first step in getting you connected with a counselor in our practice.
   

• It's important to share the information you're comfortable with sharing, as well as your insurance information (if you will be using insurance benefits) as it will help us better link you with a counselor.
   

• The time it takes between intake and being paired with a counselor may vary. At times there may be a waitlist or a delay while counselors become available and are a good match. The intake team will keep you up to date as much as possible on the status of your intake and the waitlist.
   

• If you have questions or concerns about the process, you can always reach out to our intake team at intake@islpma.org. 

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Resources and Documents

A member of the intake team or your counselor may direct you here for commonly used resources and documents. 

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• Notice of Privacy Practices

• Informed Consent for Therapy

• Informed Consent for Telehealth

• Medical History Form

• Release of Information Form

• Client Information Form

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Providers and Institutional Referrers

If you are a healthcare provider, allied professional, or institution and are looking to make a referral to our practice, please email the details of your request/case to intake@islpma.org for assistance. 

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